Last week the BMA held its second webinar as part of its package of learning and development support aimed at honing your skills as a primary care network lead.
This webinar focused on Managing change and is one of a suite of digital and face to face events taking place between now and April. They are led by the BMA’s team of expert trainers and are designed to help you effectively manage and lead your teams.
The webinar covered these key topics:
- Understanding how people experience change and what you can do to support them.
- Dealing with difficult reactions, understanding fears and redirecting difficult behaviour.
- How to communicate effectively at the different stages of change. Creating the climate for change, supporting and engaging throughout and finally sustaining the change.
Another key area that was considered was the difference between change and transition – a subtle one but crucial in order to ensure successful outcomes for organisations.
The best way to think about the difference is to see change as the way things will be different, whilst transition is how you move people throughout the stages of change to make it work. The visuals below explain more about the three phases of transition and explore in more detail the difference between change and transition.
The next webinar as part of the series this Wednesday is on 22 January and will cover using data to improve population health.
For more information on the Learning and Development package please click here.